Hi All
I am a new amateur with a new radio that came with programming cable from the same supplier as the radio. 2 problems are starting to get me upset.
When i put the usb drivers on then plug in the cable it come up in the usb area as unknown then i click on the update drivers with comes back as drivers are installed.
When i plug the usb cable into the computer with cable attached to the radio and the radio turned on it goes straight into transmit. i turn the radio off then back on and all is ok.
But the radio will not talk to the wouxun or chirp software.
b. What computer and operating system are you using? Is it a Windows XP, Vista, 7 or 8 PC, Mac OS X or a Linux distro? Is it a desktop or laptop?
To answer your second question, there are known possible causes of this issue. For instance, if the programming cable is not pushed in all the way or properly connected, the radio will key. We would need to resolve the first issue before we can correctly resolve this one.
The radio will not talk to CHIRP because it is not yet supported. The good news is that CHIRP support for the KG-UV8D is currently in development, however as of today 10/16/2014 there are still a few issues with it, so I cannot recommend using CHIRP for the KG-UV8D until it is ready. As with your second question, the radio will likely not work with the Wouxun software until the first issue is resolved.
It could be the cable, but based on your description it is likely the installation.
You are using a Baofeng cable with the Wouxun radio, which will work, but you want to make sure you are installing the correct driver for the cable and in the correct way.
It may or may not be a genuine Baofeng cable, but it is likely using a Prolific “type” chip and driver, which requires a specific method of installation.
The reason I asked where it was purchased is because if you received it from Buy Two Way Radios, you would have received a driver and programming software installation CD with specific, step-by-step instructions on how to install it and we could review the installation procedure to get it working for you.
From what you described, you may just be missing a couple of steps in the process. These instructions may help.
Follow the instructions for installing the driver carefully.
It is important to note that these instructions are intended for installing the Baofeng cable and CHIRP programming software for Baofeng radios, not Wouxun, so ignore the installation instructions for CHIRP and follow the steps for installing the cable driver only.
Once the driver is installed, you will need to install the Wouxun programming software specifically created for the Wouxun KG-UV8D. At the moment, it is the only programming software that is fully compatible with your radio.
Thanks for the information. The software after install comes up with in device manager with ports "communications port (COM 1). and in the usb tab unknown device.
I have run the prolific tool software and com 1 comes up with NO PL2303 Chip
Have ordered a new cable from you recommended supplier