I have now tested the RF output and all radios produce the full 4 Watts and they are all FM modulated (I can see audio on a spectrum analyser display).
All radios are fixed to the same channel, irrespective of the channel selector, but I expect this is a software setting for the users who only need one channel.
So the problem seems to be entirely RX.
is it possible that the RX needs DTMF tones to be activated ?
I think until you get the radios visible on the screen, you can only guess at best - so RX could be on the same frequency, but it’s probable they’re on a repeater duplex channel - so none of the radios transmit on the channel they receive on - which is pretty common.
I was using kpg67d because another website had it listed for my radio.
But when I checked kpg56d it also supports the radio and works fine in Windows.
As us good now.