Need help on Puxing & Weierwei Can't read

Greeting,

Does anyone know or how to read the Puxing model PX-333 and weierwei v1000 which cannot be read. Example for Puxing when connect cableit show on set -PC- but when click read the set auto restart and not read, Please Advice…

What i guess maybe it locked or ???

some computer serial and usb wont work unless more work is done on configuring the ports.Others connect immediately.Mine has no trouble but you do need the usb drivers.I know a guy who tried two computers to connect to his radio.Both failed.he had to bring it to my pc