I bought the Tytera MD-380 dmr starter package. It arrived yesterday and from the time I opened the package I realized that the contents (radio, battery eliminator, programming cable etc.) are all very well built for the price. Crisp, clear audio both ways. Programming a codeplug for it is a bit difficult at first but don’t let it discourage you from getting it. It just takes some time to learn it. I haven’t had to call for customer service yet.