BTech 25x4 programming, etc

I’ve been using CHIRP on my HTs, and am able to load all my local repeaters and ARES frequencies. However, now on the 25x4, unless I press MONITOR, I can not receive anything. I have gone thru all of the settings and I believe they are correct. I’ve even done a RESET, then adding my memory stations, but the problem still exists. I note on CHIRP, there are several other setting menus–is it possible something there is causing this situation? I’ve made sure receive CTSS is OFF. Anyone else experienced this? Anyone with any ideas? I appreciate any and all suggestions…thnx!!